Return Policy
30-day hassle-free returns. No questions asked. Last updated: January 2026
30 Days
Return Window
2–3 Days
Refund Time
Always
Free Exchanges
How to Return
01
Initiate Return
Visit the Track Order page or contact support with your order number to start a return request.
02
Pack Your Item
Place the item in its original packaging with all tags attached. Include the return slip inside the package.
03
Ship It Back
Use the prepaid return label emailed to you (for eligible returns) or ship via any carrier at your cost.
04
Get Your Refund
Once received and inspected, your refund is processed within 2–3 business days to your original payment method.
Eligible for Return
- Unused items in original packaging
- Items with all tags attached
- Defective or damaged products
- Wrong item received
- Items returned within 30 days of delivery
Not Eligible
- Used, washed, or worn items
- Items without original packaging
- Personalised or custom orders
- Perishable goods
- Items returned after 30 days
- Gift cards and digital downloads
Need to start a return? Contact support →